Computers Are the Worst

Yeah, isn’t it great when your computer service goes completely kaput?

What’s even better is when you call ’em for service, get the Cloyingly Helpful Computer Voice that talks you through all the usual reboot procedures — shut down your modem, shut down your computer, shut down your router. Of course, I’d done all those in the morning when I first noticed the problem, but I gamely went along with the Cloyingly Helpful Computer Voice’s suggestions again. What the hey, can’t hurt, might help. There was no improvement, though, so I figured, okay, finally, I’ll be able to try to schedule some time when a repairman will come out and look at the problem.

But nope, this time, the Cloyingly Helpful Computer Voice wanted me to start reconfiguring the wiring on the back of my machine. You want me to do that — turn the computer around so I can reach the back, unplug wires, and replug wires — while I’m trying to stay on the telephone? Screw you, Cloyingly Helpful Computer Voice.

Seriously, Charter Communications, when you get to that point in the troubleshooting process, shut down the Cloyingly Helpful Computer Voice and put a real person on the line so they can get more relevant and helpful information or figure out when they can send someone in the fix the lines. We all know at that point that it’s not a problem on my end — it’s always a problem on your end.

Long story short — no blog today, and we can all blame Charter Communications for our lack of comic book goodness.